Paying For Performance You’re Not Getting?

Conductor helps leaders see how effectively their organisation is turning human capacity into performance — and where it’s getting stuck.


We call HOM - your Human Operating Margin

THE PROBLEM

What performance data doesn’t show

Most organisations measure productivity, utilisation, and cost efficiency, but none of those explain why effort isn’t translating into consistent output.

That’s where Conductor works.
We measure the gap between how much people can contribute and how much the system lets them.

The Hidden Performance Gaps

Every CFO & COO knows the feeling, leaders say they’re teams are busy, yet output isn’t rising…or worse is declining.

People aren’t the problem.
The system is.

The real limit on performance isn’t hours or headcount — it’s bandwidth: the willingness and capacity people have to think clearly, decide confidently, and stay connected under pressure.

When that bandwidth is drained by confusion, uneven load, or poor communication, performance collapses long before engagement or utilisation metrics reveal it.

That’s what Conductor measures. The gap between what your people could deliver and what your system actually allows them to.

Calculate Your Hidden Performance Potential

Select your sector and model how small improvements in clarity, utilisation, or conversion change your financial yield.


Each sector uses its own operating elasticity — drawn from real industry data.

HOM Impact Calculator

HOM Impact Calculator

Estimate revenue impact from small improvements in Human Operating Margin. Choose your industry to auto-set a realistic elasticity.

Set to Services (×12 revenue per +1% HOM). You can fine-tune in Assumptions.
+5%
Range: –20% to +20%.
Revenue change (%)
60.0%
Change (annual)
$3,000,000
New annual revenue
$8,000,000
Base (monthly)
$416,666
Change (monthly)
$250,000
New (monthly)
$666,666
12.0×
Auto-set by industry; adjust if you have better internal ratios.
100% 0%